Shipping & Returns
Return & Exchange Policy
Store Credit Only!
- We want you to love your new purchase. However, we only offer exchanges and store credit. If you are not satisfied with your purchase please email sales@rickibrazil.com within 48 hours of receipt of parcel delivery.
- The item(s) must be returned within 7 days of receipt. The item(s) must be in its original condition ( BLACK SECURITY TAGS MUST BE ATTACHED). Items that do not meet our return criteria are non-returnable and will be refused, and returned to sender.
When will my order ship?
- Flat rate/free shipping orders are shipped 5-7 business days (Monday-Friday) from the date purchased.
- Priority shipping 3-4 business days from the date purchased.
- International orders are shipped 3-4 business days (Monday-Friday) from the date purchased.
Do you offer express shipping?
- Yes, Next day express shipping (1-2 business days) is available for orders placed by 12 noon EST (MONDAY-THURSDAY) If orders are placed after 12 noon EST the parcel will depart the following day. We do not offer Saturday delivery for express parcels.
Pre-order/Back-ordered Shipments
- Pre-order & Back-ordered items are unavailable for express/priority shipping. Please refer to the item description for pre-order/back-ordered delivery time frame(s).