F.A.Q.

When will my order ship?

Orders are shipped 3-4 business days from the date purchased Monday- Friday

Do we offer express shipping?

Yes, Next day express shipping is available for orders placed by 12 noon EST (Monday-Friday) .

If orders are placed after 12 noon EST the parcel will depart the following day Monday - Friday (pre-order items exempt)

Do we ship international?

Yes! We ship worldwide. International parcels are shipped via DHL 2-3 business days from the date purchased.

Pre-order/Back-ordered Shipments

Pre-order & Back-ordered items are unavailable for express shipping. Please refer to the item description for pre-order/back-ordered delivery date(s)

What payment methods are accepted?

We accept Visa, Mastercard, Discover, American Express, and Paypal for secure checkout.

How do I track my order?

Tracking confirmation is sent electronically via email

Will I receive order confirmation?

Of course! once payment is confirmed an email will be sent to the email address associated with order information

What shipping outlets do you use?

All orders are shipped via USPS. However, expedited & international orders are subject to ship via FedEx, DHL and UPS

How do I become a Ricki Brazil reseller?

For reseller information contact sales@rickibrazil.com